BOTFUSION TECH – PRIVACY POLICY

This Privacy Policy (“Policy”) describes how Botfusion Tech (“Company,” “we,” “us”) collects, uses, and discloses information when you access our websites, pages, forms, or related services (“Services”). By using the Services, you agree to this Policy.

Scope

This Policy covers information processed through Company websites, pages, forms, and related online Services.

Information We Collect

- Contact details: name, email address, phone number, business name

- Scheduling details: appointments, booking preferences

- Message content submitted via forms, Chatbots, SMS, or voice

- Technical data: IP address, device/browser type, pages viewed, interaction data

- Cookies and analytics data used to operate and improve the Services

Cookies & Similar Technologies

We use cookies, pixels, and analytics tools to operate, maintain, and improve the Services and to measure performance. You can control cookies in your browser; disabling them may affect functionality.

How We Use Information

We use information to:

- Operate, maintain, and deliver the Services

- Configure service features and workflows

- Route inquiries, messages, and appointment requests

- Send transactional or service-related notifications

- Enable SMS, email, and voice communications

- Improve performance and security

- Enforce agreements and prevent misuse

- Comply with legal obligations

We do not sell personal information.

SMS, Email, Voice & Messaging Consent

By submitting your phone number through Company-owned forms, Chatbots, and affirmatively opting in, you consent to receive SMS messages from Botfusion Tech related to service updates, onboarding, appointment confirmations, and business communications.

- Message frequency varies

- Message and data rates may apply

- Consent is not a condition of purchase

-Reply STOP to opt out; reply HELP for assistance

We do not share, sell, or rent phone numbers for marketing purposes. Messages are sent only to users who have provided explicit consent via our web forms, or Chatbots.

Data Roles

For information collected via Company websites, pages, Chatbots, and forms, Botfusion Tech is the data controller. We engage vetted third-party service providers as processors to support our operations and process data only under our instructions.

Disclosure of Information

We may disclose information:

- To service providers necessary to operate the Services

- To comply with legal obligations or lawful requests

- To protect Company rights, safety, or property

- In connection with a merger, sale, or transfer of assets

Third-Party Services

We use third-party providers (e.g., hosting, analytics, communications infrastructure, and operational tools) to operate the Services. Their practices are governed by their own policies. These providers process data under our instructions.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect information processed through the Services. No system is completely secure; transmission of information is at your own risk.

Data Retention

We retain information as reasonably necessary to operate the Services, fulfill legitimate business purposes, comply with legal requirements, and protect our interests.

Privacy Concerns

For privacy requests regarding information (access, correction, deletion), contact: [email protected].

Children’s Privacy

The Services are not intended for individuals under 18. We do not knowingly collect information from minors.

No Compliance Warranties

We provide the Services “as is” and do not guarantee compliance outcomes for your use of the Services. You are responsible for complying with applicable laws.

Limitation of Liability

To the maximum extent permitted by law, the Company is not liable for damages arising from or related to the collection, use, disclosure, or processing of information under this Policy.

Governing Law

This Policy is governed by the laws of the State of Nevada.

Changes to This Policy

We may update this Policy at any time. Continued use of the Services after changes means you accept the updated Policy.

Contact Information

Botfusion Tech

General: [email protected]

Privacy: [email protected]